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Chapter 21

Mail Services (Overview)

Setting up and maintaining an electronic mail service involves complex tasks that are critical to the daily operation of your network. As a network administrator, you might need to expand an existing mail service. Alternately, you might need to set up a mail service on a new network or a subnet. The chapters on mail services can help you plan and set up a mail service for your network. This chapter provides a list of new features in sendmail, as well as a list of other sources of information. The chapter also provides overviews of the software and hardware components that are required to establish a mail service.

Look in Chapter 22, Mail Services (Tasks) for procedural information on how to set up and administer mail services. For details, refer to Task Map for Mail Services.

Look in Chapter 23, Mail Services (Reference) for a more detailed description of the components of mail services. This chapter also describes the mail service programs and files, the mail routing process, and the interactions of sendmail with name services.

What's New in Version 8.12 of sendmail

Version 8.12 of sendmail has been included in this Solaris 9 release. Chapter 24, What's New With Mail Services (Reference) describes all of its new features. The following list highlights some of the important changes to sendmail.

Chapter 24, What's New With Mail Services (Reference) also describes these other changes.

Other sendmail Information Sources

The following is a list of additional information sources about sendmail.

Introduction to the Components of Mail Services

Many software and hardware components are required to establish a mail service. The following sections give a quick introduction to these components. These sections also provide some of the terms that are used to describe the components.

The first section, Overview of the Software Components, defines the terms that are used when discussing the software parts of the mail delivery system. The next section, Overview of the Hardware Components, focuses on the functions of the hardware systems in a mail configuration.

Overview of the Software Components

The following table introduces some of the software components of a mail system. Refer to Software Components for a complete description of all of the software components.

Component

Description

.forward files

Files that you can set up in a user's home directory to redirect mail or to send mail to a program automatically

mailbox

A file on a mail server that is the final destination for email messages

mail addresses

Address that contains the name of the recipient and the system to which a mail message is delivered

mail aliases

An alternate name that is used in a mail address

mail queue

A collection of mail messages that needs to be processed by the mail server

postmaster

A special mail alias that is used to report problems and to ask questions about the mail service

sendmail configuration file

A file that contains all the information necessary for mail routing

Overview of the Hardware Components

A mail configuration requires three elements, which you can combine on the same system or provide in separate systems.

  • A mail host - A system that is configured to handle email addresses that are difficult to resolve

  • A minimum of one mail server - A system that is configured to hold one or more mailboxes

  • Mail clients - Systems that access mail from a mail server

If users are to communicate with networks outside your domain, you must also add a fourth element, a mail gateway.

Figure 21-1 shows a typical electronic mail configuration, using the three basic mail elements plus a mail gateway.

Figure 21-1 Typical Electronic Mail Configuration

Diagram shows the dependencies between a mail gateway, a mail host, mail servers, mailboxes, clients.

Each element is described in detail in Hardware Components.

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